Contact
How can we help?
CaseOnCall is operated by Receptly, Inc. in the United States and Canada. You must be at least 18 years old to use the service.
Product support
For account, billing, or report questions, email the CaseOnCall support team.
[email protected]Legal and privacy
For privacy rights, deletion, recording consent, terms, or legal notices, contact Receptly, Inc.
[email protected]Mailing address: Receptly, Inc., 8 The Green, STE B, Dover, DE 19901, USA.
Privacy requests
Include the account email, the session date or meeting title when relevant, the request you are making, and enough detail to identify the records. We may verify your identity before acting and will handle the request under applicable law.
Do not send confidential case materials, client data, passwords, payment-card numbers, or sensitive personal information in your first message.
Recording questions
Participants should raise recording or transcription concerns with the organizer before the assistant is admitted. The organizer must remove the assistant before the conversation continues if a participant declines or withdraws consent. You can also contact [email protected].